Posted on July31, the American Management Association podcast can be heard if you click here.
The real issue on executive pay
Floyd Norris recently wrote the article It May Be Outrageous, but Wall Street Pay Didn’t Cause This Crisis. Once again I am shaking my head.
While it is true that the amount people were paid did not cause the crisis many are calling the recession, and I also agree with the thesis of the article that CEOs have many incentives to make the company perform well (though the golden parachutes are hard to believe from the outside looking in), I was sorry Mr. Norris didn’t offer a better solution to the problem.
This situation reminds me of an old story my father used to tell me of a scientist testing how far a frog can jump after he blows a whistle. The first time he blows the whistle, the frog jumps four feet (and that’s what he writes in his journal), then he ties one of its legs (preventing movement), blows the whistle and the frog jumps two feet. This time the entry in his journal reads “frog with three legs jumps two feet”, and the experiment continued. After tying three legs and blowing the whistle, the scientist observed “frog with three legs jumps six inches” and then he proceeded to tie the fourth leg and blow the whistle. Nothing. Once again he blew his whistle and again, nothing. What conclusion did the scientist draw from this final stage of his experiment? “Frog with no legs can’t hear.”
What’s that got to do with executive compensation on Wall Street? A lot in my opinion because the conclusions people are coming to are just plain wacky and there’s a line of evidence and history a mile long that points to the real issue. OK, issues.
First of all, I am all for good old fashioned capitalism. Someone earns a big profit, they should be able to get a big fat paycheck. That simple math has worked for a long time. Earning a big profit in sales is one thing, $100 of real money comes in, and you will probably pay them about $20 for that. $100 million comes in, they get about $20 million. Simple math. And if I go to Las Vegas and bet that the Green Bay Packers are going to win every game in their football season, on a $50 bet, if I am right, I stand to win millions of dollars, but it’s a really risky bet, so there’s a good chance I will lose my $50. The issue, as I see it, is that Wall Street is encouraging traders to take huge risks (hard to compare with an undefeated Packer season, which would be priceless in my opinion, but stay with me), they win in the short term – say $100 million, get their $20 million bonus, and then months later the $100 million in winnings vanish – or worse turn into a huge loss, but the trader gets to keep the $20 million.
That’s the part of the structure that needs to be overhauled. Encouraging and rewarding risky behavior with no accountability for failure.
It’s unrealistic for Wall Street to ask for bonus money back, so they need to change the upstream rules and processes that drive the behavior. The specific action that’s needed is far better risk oversight, from home loan debt risk, to the insurance industry risk of not being able to cover claims. This is knowable math, and people who take outrageous risks should be terminated or risk jail time (and not jail camp, real jail).
Who is going to reign in these off-leash traders? Well, that’s where it gets a little more interesting. Ideally, the CEO and the board should be able to review the risk of their portfolios and give team feedback about how well their risk aligns with the goals of the organization. This isn’t hard, everyone has Excel, run the report and manage against it. But the CEOs and the boards are not doing this. Even after all of the public shaming of AIG, we are again seeing kooky profits and bonuses at big banks, and it looks like “deja vu all over again” (as Yogi Berra would say).
So how do we control this? I hesitate to suggest regulation and oversight, and I am not sure the consumer protection agency is the right answer, but I do think forced transparency of risk is a good idea because it’s knowable and they should have a handle on it at this point anyway.
Rrrribbit.
-Ric
Is this legal? It shouldn’t be
The first time this happened I thought I was missing something, but then my friend Sam told me she had the same experience, and we both wonder if it’s legal. I would love to hear your thoughts.
The company in question is Wells Fargo bank, but I haven’t done any research to know if they are the only ones doing this. They have an online bill pay service that I used once earlier in the year. I started by enter all of my bill information, ranging from Seattle City Light to my credit card bills, and as I entered the names of the companies and addresses, the forms would pre-populate with a lot of the correct information so it seemed the bank had a clear and easy way to pay the bills, and I figured it would be instantaneous from the moment I set the date I wanted the bills to be paid. Well that month all of my bills were late because I was wrong to assume they were wiring the money, even though that technology exists and it’s no big deal.
I went into the bank to ask them about it and what they said was that if I entered Monday March 2nd as the date they should pay the bill, Wells Fargo says it will take up to three days for the check to actually get mailed (so it would go out as late as Thursday the 5th, and then to allow up to ten more days for it to be received and cashed (so now we are up to March 15th). So if my bill is due on March 15th, I need to ask Wells Fargo to send it 13 days before that. That part is incredibly stupid to me, so I don’t know why anyone would ever use the service. So I felt dumb, and I got hit with some late fees, but I lived to tell about it. That’s a “how” I won’t ever use again when it comes to how I pay bills.
But just because it’s stupid doesn’t make it illegal.
The part where I wonder if it’s legal is the fact that if I have a $1,000 credit card bill, and I ask Wells Fargo to pay my credit card company on March 2nd, I expect my credit card company will get the money on or before March 15th and that’s when they cash the check, that’s when the $1,000 leaves my account. Nope. Wells Fargo takes it out on March 2nd and they hold it until my credit card company cashes the check. That’s up to 13 days of float they get. Unreal.
Is that legal?
-Ric
How to dry a wet baseball field? A helicopter
There was an article about this in the paper recently, and I liked it as an example for a couple of reasons.
Of course first and foremost this is a fun example of getting out of a “how” trap. The outcome, the what, that is needed is a dry field, and in the absence of a roof or tarps to prevent the field from getting wet, they then had to dry the field, and the “how” that is ordinarily used there is various forms of rollers or squeegees with lots of people on the grounds crew pushing the water off the field.
Here, someone decided to do some rethinking and figured that a helicopter in some senses is a giant blower and that might get the job done. Judging from the articles, it looks like it didn’t work, but it’s an innovative way to get to the outcome needed.
The other piece that I like about this is the financial side. When I showed the picture to my friend Don, he said “that’s a pretty expensive way to dry a baseball field.”
True.
However, the people were already at the stadium, and while the concession stands were probably doing a great business selling peanuts and candy and cracker jacks, the cost of rescheduling a game of this size is very high. So I like that someone took a chance at something that seems outrageously expensive, in an effort to avoid a much higher cost. Again, it’s a shame it failed, but in the scheme of things, a $5,000 helicopter fee is peanuts in the overall scheme of things.
-Ric
A “how” trap@home, tires and gas
This morning I was reading the paper and at the bottom of the front page was an ad for ExxonMobil, with the heading “fuel for thought” and a clever picture of a circle that was a tire, but the top portion of the circle was what looked like a gas gauge on “full” but it read “1 Billion” and the lead copy on the ad read “How can we save up to a billion gallons of gasoline?” and points out that proper tire inflation is a way to save a lot of money on gas. I will add that I tried to find the ad on the ExxonMobil site and the New York Times site, and I couldn’t find it anywhere (if any of you reading this can find it, I will update the post and thank you in the post), otherwise there would be an image of the ad itself.
Anyway, the simple observation here is that this is a classic “how” trap where we think about “how” to save money on gas, we think about
1) driving less
2) buying cheaper gas, or
3) buying a more fuel efficient vehicle
Tire inflation is just something most of us never think about, and we don’t think about how much it really impacts our driving. It is hard to measure how much you save with properly inflated tires, but it makes a huge difference and I will give you two examples of why I know this.
Many years ago I was on a business trip in Montreal and it was forty degrees below zero, not including the wind chill which took it under 80, and there was a lot of snow on the ground, but my cab driver didn’t have chains on his tires. I asked him about it and he said that all you have to do in those specific conditions is let some air out of your tires and that provides enough grip on the road (which is resistance – which burns more gas) to not need tires. I thought that was pretty interesting. I didn’t think of the fuel consumption point until today when I read this ad, but it makes sense.
The other example is something that I learned over 20 years ago when I was doing a lot of biking on the streets of Seattle (after co9llege I was saving money for grad school). I had a mountain bike, my trusty Fuji Cadenza (which I still ride) and I used to ride it everywhere. When I bought it, with it’s big knobby tires, the bike shop owner pointed out that bikes have to be able to support very large people, and they are tested to support a 300 pound person, and at the time I weighed 150 pounds, he told me I could inflate the tires to double the recommended pressure which was about 120 PSI. You should try it. It was like walking in soft sand compared to walking on a sidewalk. I can go so much faster than any other mountain biker, still, because my tires have so much less resistance. It is really amazing.
So that’s why I am not surprised that we can save a billion gallons of gasoline (and not just ExxonMobil gasoline . . .) with proper tire inflation. If we want to get really serious about it, we should suggest that people in drier cities drive with smooth tires in the Summer, because all of those ridges in tires are for rain and they add a lot of resistance.
-Ric
Do we really want everyone to live past 100?
A couple of years ago, a Seattle morning radio personality was talking with his very overweight sidekick Joe about the need for Joe to lose weight. When Joe, the father of a little girl, expressed only mild motivation to lose weight, Bob offered an jolting observation that was almost caffeinated enough itself for me to skip my second cup of joe “how many fat people over 80 do you know?” Gulp. Good point.
But going in the other way, about the benefits of being downright skinny, the front page of the paper today had this article about an experiment to test whether the same reduced calorie diet that had proven to extend the lifespan of mice would have a similar result in primates, in this case rhesus monkeys. There’s clearly some debate about the interpretation of the results, and I find it very funny, and a little sad that it’s all but a given that people don’t have the discipline to reduce their caloric intake if it means living a lot longer.
“Few people can keep to a diet with 30 percent fewer calories than usual. So biologists have been looking for drugs that might mimic the effects of caloric restriction, conferring the gain without the pain. One of these drugs is resveratrol, a substance found in red wine, though in quantities too small to have any effect.”
Funny that they are thinking of drugs to simulate reduced caloric intake.
But the thing that struck me about this entire piece was that it seems to be a given that we want people to live longer. Just in the last 150 years years life expectancy has already increased over 40%, and it’s very likely many of us are on a trajectory to see our 100th birthday. And while that changes how long we work and how much health care costs and all the rest of it, making it to 70 and 80 still seems like a pretty good run to me. Just because we figure out how to make people live a lot longer, let’s be thoughtful in looking at whether we should do that just because we can achieve that outcome.
My work is all about outcomes, and I see so many people every day assuming that they should do something because they can – I just hope people can take a step back more often and ask whether they should be doing something, just because they can. The atom bomb is another example of something that once we figured it out, it got used pretty quickly. Let’s be careful with what we do with the results of these experiments.
And besides, I kind of like the idea of an unlimited diet some days . . . (the monkey on the right).
-Ric
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