I am sorry it was such a frustrating experience using the MyAccount access and security situation. If you do need additional assistance with getting back to your MyAccount access, please feel free to email me at talktous@qwest.com with your billing phone number, billing address and best contact number and I will have a specialist call you to help. In the meantime, should you want to pay your bill online, or even let a friend, neighbor or stranger pay it for you (I know I wouldn’t mind if someone paid a few of my bills: ), try this: https://www.qwest.com/MasterWebPortal/freeRange/QuickPay.action
they will need your phone number and zip code though.

thank you

Steph Lake
Manager, Talk To Qwest Team

“At Qwest your account information is confidential and protected by law, so I need your permission to access the account.”